Payment policy:

  • All payments towards the tour cost must be made by the passengers to the company in accordance with the procedure and time frame mentioned herein below.
  • The package offers flexible payment rules depending upon the advance purchase period or the inclusions. However, at times because of dynamic airline prices or peak season, we may ask you to furnish a higher amount before we start issuing the final vouchers.
  • Payment can be made through Wire Transfer to our bank or online through our payment gateway using Master/Visa credit cards. In case of payment through credit card, a small amount of bank processing fee would be applicable on the amount being paid by credit cards. We won’t entertain cash payment though can be accepted on request but copy of the PAN card is required in that case.

India & Bhutan

Days before departure

Amount to be paid

Pencil Booking

Rs 2000 for making the travel plan and necessary arrangement

Final booking

100% of the Air / Train fare or Rs.5000 for suface transport cost

60 days

20% of the land cost or 10000

30 days

50% of the land cost

15 days

100% of the package cost

 

 

* days means working days

  • Final vouchers can only be issued once Weltreise N Travel has received full payment.
  • The booking is deemed cancelled if full payment is not received in less than 15 days prior to departure.
  • GST to be added as per government rules in the final price before the final payment.

Offers:

  • If you are using an offer while making the booking, then the same will be subject to terms and conditions of the offer. Offers cannot be clubbed with any other offer.
  • Weltreise N Travel has the right to amend/withdraw an offer at any time without prior intimation.
  • In case of any dispute, decision of Weltreise N Travel will be final.

 

Additional cost:

  • The passenger shall pay the expenses incurred when he/she requests for a personal accompaniment/tour guide service for purposes like guided shopping, extended tour, etc.
  • All personal extras such as laundry, room service, alcohol, minibar, telephone bills, etc. will be on direct payment basis by the traveller to the service provider and Weltriese N Travel will not be liable for the same at any point of time.
  • Cost arising from a passenger’s illness and injury, the return of lost baggage, articles/valuables left behind owing to personal negligence as well as changes incurred by independent activity will be borne by the passenger.
  • Passenger will be charged extra for any upgrade in accommodation or flight services.
  • Additional cost may need to be incurred by the passenger, if he/she wishes to change a meal plan voluntarily from the plan mentioned in the holiday package.
  • Passengers will be charged extra for extended hotel stay(s).
  • The prices displayed on the website or quoted by our travel experts have been calculated as per the rate prevailing at the time of product development. The Company reserves the right to amend the prices in case,of special/high season charge levied by the suppliers, hike in the airline/rail charges before the date of departure and surcharge accordingly. All such increases in price must be paid in full before the departure by the Client.
  • Guaranteed early check-in or late check-out if requested at any hotel by the passenger will be at a supplement cost which the passenger needs to bear.

Cancellation & Refund policy:

  • In the event of cancellation of travel arrangements due to any reasons – Weltriese N Travel must be notified of the same in writing. Cancellation charges will be effective from the time/date we receive your intimation in writing. Cancellation fees as below apply to the land packages and/or services.
  • For any train or flights tickets involved, the refund will be applicable as per the advised cancellation policy at the time of booking.

Days before departure

Amount to be paid

Days of booking to 60 days

Rs. 2000 per person and actual cancellation of Air / Train ticket

31 – 60 days

10% of land cost and actual cancellation of Air / Train ticket

22 – 29 days

25% of land cost and actual cancellation of Air / Train ticket

15 – 21 days

50% of land cost and actual cancellation of Air / Train ticket

8 – 14 days

75% of land cost and actual cancellation of Air / Train ticket

4 – 7  days

90% of land cost and actual cancellation of Air / Train ticket

< 4 days

100% of the package cost

 

 

* days means working days

 

  • The deposits on the tours having special offers are NON-REFUNDABLE.
  • In case of special train journey and high peak season bookings a separate cancellation policy is applicable (which would be advised as and when required).
  • In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 – 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.
  • No refund or reduction will be made to any member in respect of airfare, accommodation, meals, sightseeing tours, transport or any other services which are included in the tour fare out not utilized by the tour member due to personal reasons.
  • The passenger hereby agrees that customized package is as per his/her will and choice. No claim on the combination, price of package, category and type of service shall be entertained by Weltreise N Travel.
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